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EZaccessMD vs. MDLive

MDLive (now part of Cigna's Evernorth) offers virtual-only telehealth. Here's how it stacks up against EZaccessMD's telehealth + mobile diagnostics model.

FeatureEZaccessMDMDLive
Telehealth consultationsYes, 24/7/365Yes, 24/7
Mobile medical unitsYes, 22 statesNo
Rapid diagnostic testsStrep, UTI, flu at the patient's homeNo, virtual only
Portable X-RaysYesNo
EKGsYesNo
E-prescriptionsYesYes
Member copay$0Varies; typically $0–75
Typical utilization81%10–15%
ER diversion capabilityHigh; mobile diagnostics resolve ER-bound conditionsLow; can't diagnose beyond video assessment
Behavioral healthNot offeredYes, psychiatry + therapy
DermatologyMobile unit assessmentYes, virtual visits
Parent companyUMI (United Medical Innovations)Cigna / Evernorth

The bottom line

MDLive offers a solid virtual care platform with strong behavioral health integration. But like all virtual-only platforms, it hits a ceiling when patients need physical diagnostics. No strep test, no X-Ray, no EKG, which means the same ER fallback pattern that drives up plan costs.

EZaccessMD eliminates that ceiling. When the phone call isn't enough, a mobile medical unit is dispatched to the patient's home with the diagnostic equipment to resolve the issue, at $0 copay.

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