Three steps. Real diagnostics. No waiting room.
EZaccessMD starts with a phone call and escalates to a mobile medical unit when a phone call isn't enough. Here's exactly how it works.
Watch the 2-minute overview
- 24/7/365, a real person answers
Call or use the app
Members call our dedicated line or open the EZaccessMD app. No phone trees, no chatbots. A care coordinator picks up and gathers basic information: symptoms, location, and insurance details.
- Available 24 hours a day, 365 days a year
- iOS and Android apps for on-the-go access
- Care coordinators speak English and Spanish
- Physician callback within the hour
Telehealth consultation
A licensed, board-certified physician calls the patient back within the hour. They conduct a thorough evaluation: symptoms, history, medications, allergies. If a prescription is all that's needed, it's sent electronically to the patient's preferred pharmacy.
- Board-certified, licensed physicians
- E-prescriptions sent directly to local pharmacies
- If telehealth resolves it, you're done; no further steps
- Dispatched within a few hours
Mobile medical unit dispatched
If the doctor determines that in-person diagnostics are needed (a strep test, X-Ray, EKG, or any test that can't happen over the phone), a mobile medical unit is dispatched to the patient's home. Diagnostic services vary by location.
- Strep, UTI, and flu rapid tests
- Portable X-Rays (radiologist-read) and ultrasounds
- EKGs and echocardiograms
- E-prescriptions to the patient's local pharmacy
After the visit
Follow-up care
Our care coordination team follows up to make sure the patient is improving. If symptoms persist or escalate, we schedule another visit.
24/7 care coordination
Our team is available day, night, and weekends. If something changes after the visit, one call gets a care coordinator back on the line.
Claims-ready reporting
Clients get detailed utilization reports showing consultations, mobile deployments, ER diversions, and estimated savings.
See the savings
Enter your member count. See projected avoided costs across ER, urgent care, PCP, and specialist visits. No email required.