EZaccessMD vs. On-Site Clinics
On-site health centers are an established strategy for large employers: industry surveys find roughly a third of US organizations with 5,000 or more employees sponsor one. For a big single-campus workforce, the convenience case is real. The economics are the catch: published figures put a dedicated clinic around $300K in first-year startup costs and $800K to $1M a year to operate, tied to one address and one set of hours. Here's the honest side-by-side.
| Feature | EZaccessMD | On-Site Clinics |
|---|---|---|
| Upfront investment | None; EZaccessMD is a PEPM subscription | About $300K in first-year startup costs for a dedicated clinic |
| Ongoing operating cost | Included in the PEPM | $800K to $1M per year, based on membership size |
| Pay only for what you use | Yes: utilization-based pricing, with a renewal credit if usage runs below plan | No; the building and staff cost the same regardless of use |
| Coverage hours | 24/7/365 | Set clinic hours; employers commonly add telemedicine for after-hours gaps |
| Where care is delivered | The member's home or workplace, wherever they are | A single fixed location |
| Remote and distributed members | Covered: telehealth in 50 states, in-home diagnostics in 22 | A poor fit when the workforce doesn't live near the site |
| Employer size required | No hard minimum | The financial case typically requires several hundred employees or more |
| Time to launch | 2 to 4 weeks from signed agreement to member access | A construction, staffing, and licensing project |
| Expected return on investment | 72% projected net ROI under our savings model, at every utilization tier | About $1.50 per $1 for well-run clinics, and only after 3 to 5 years |
| Member Net Promoter Score | +85 | Not reported |
| Family coverage | The whole family included, no limit on dependents | Varies; some clinics are employee-only |
| Scales with headcount | Yes; cost tracks member count with no fixed overhead | No; the building and staff cost the same regardless of utilization |
The bottom line
For a large employer with thousands of people on one campus, an on-site health center is a legitimate strategy, and adoption among jumbo employers reflects that. But the published economics are demanding: six-figure startup costs, roughly a million dollars a year to operate, returns that take three to five years to appear, and independent evaluations that have questioned whether the savings materialize at all. And the clinic only works for people who can walk to it, during the hours it's open.
EZaccessMD delivers the thing an on-site clinic is really for, convenient care that heads off facility claims, without the building. Care travels to the member: a physician on the phone within the hour, 24/7/365, and a technician at the door with X-ray, ultrasound, EKG, labs, and rapid tests. It covers the night shift, the remote employee, the second location, and the covered family at home, launches in weeks on utilization-based pricing that scales with headcount, and if usage runs below plan on an annual agreement, the difference comes back as a renewal credit.
Frequently asked questions
- How much does an on-site clinic cost?
- Published industry figures put a dedicated on-site clinic at roughly $300K in first-year startup costs and $800K to $1M in annual operating costs depending on membership size. EZaccessMD has no buildout; it's a per-employee-per-month subscription priced to utilization, launching in 2 to 4 weeks, with a renewal credit if usage runs below plan.
- Do on-site clinics pay off?
- The published evidence is mixed. Industry estimates suggest well-run clinics can return about $1.50 per $1 spent, but only after three to five years, and independent evaluations have found cases where clinics didn't reduce costs. Returns depend heavily on utilization, which depends on proximity and hours.
- When is EZaccessMD the better fit?
- Distributed or multi-site workforces, employers below the several-hundred-employee threshold where a clinic pencils out, night and weekend coverage, and covered family members at home. A clinic serves one address during business hours; EZaccessMD serves every member wherever they are, around the clock.
- Can an employer run both?
- Yes. Some employers with a flagship campus keep an on-site clinic for daytime walk-ins and add EZaccessMD for after-hours episodes, remote sites, and household members the clinic doesn't reach.