National Survey Highlights the Power of the EZaccessMD Benefit

A national survey conducted by Mercer validates everything our customers have been experiencing: telemedicine saves employers and employees money, and the key is high utilization. Even more so, a low or waived copay is the key to getting employees to use the benefit.

Copays drive utilization

From the survey:

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"A closer look at our survey data shows that higher utilization is associated with lower copays. Among employers reporting utilization rates of 10% or higher, the median copay for telemedicine was $15. But in the group with below-average utilization rates, 6% or less, the median copay was $30."

Specialty vendors outperform carrier programs

An even more interesting takeaway was the difference in utilization between health plan telemedicine programs and those offered through a specialty vendor like EZaccessMD:

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"The majority of large employers (57%) provide telemedicine via the health plan, but 15% contract with a specialty vendor outside the health plan. The average utilization rate is twice as high for these employers: 12% vs. 6% among those offering through the health plan, even though the average copay amounts are virtually the same."

What this means

As a specialty telemedicine vendor, these results validate our clients' experience with EZaccessMD. With utilization rates many times higher than traditional telemedicine, we know awareness, affordability, and accessibility are the key factors in getting employees to use their benefit. That's why the EZaccessMD benefit costs nothing to use and brings diagnostic care directly to members, and why we work directly with employers to educate their employees on the benefit.