Can Teladoc run a strep test or take an X-ray during a visit?

No. Teladoc visits happen by phone or video, and their site describes lab work and imaging as orders the member takes to an in-network lab or facility. EZaccessMD performs rapid tests, lab draws, X-ray, ultrasound, and EKG at the member's home or workplace through a dispatched medical technician.

Doesn't Teladoc have an at-home offering?

They do, and it's worth being precise about: the Catapult Health VirtualCheckup is a self-collection wellness kit (the member collects their own blood sample and readings) followed by a virtual nurse-practitioner visit. It's a screening product. EZaccessMD's at-home service is different in kind: a technician physically comes to the member with diagnostic equipment during an acute episode.

How is EZaccessMD different from Teladoc?

Teladoc is broad: many service lines, delivered virtually, at national scale. EZaccessMD is deep on acute care: 24/7 physician telehealth plus in-home diagnostics in 22 states, so the sick visits that would otherwise become urgent care or ER trips get resolved on the spot, at a $0 member copay.

Can an employer offer both?

Yes. Teladoc's chronic condition programs cover a need EZaccessMD deliberately doesn't, while EZaccessMD includes virtual mental health at no additional cost and an in-home diagnostic layer that resolves the acute episodes virtual-only care refers out. Some employers run them side by side.

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EZaccessMD vs. Teladoc

Teladoc Health is the biggest name in virtual care: their site cites 100M+ Americans with access and more than half of the Fortune 500 as clients, with services spanning urgent care, primary care, mental health, and chronic condition management. EZaccessMD is narrower and goes deeper on one thing Teladoc's own pages say they order out: the diagnostics. Here's the honest side-by-side.

Feature	EZaccessMD	Teladoc Health
24/7 telehealth consultations	Yes, 24/7/365	Yes, 24/7 urgent care in all 50 states, by phone or video
In-home diagnostics (labs, imaging)	Yes: a medical technician comes to the home or workplace	Labs and imaging are ordered out; the member travels to a facility
Rapid strep / flu / UTI testing at the visit	Yes, at the patient's location	No, visits are phone or video
At-home offering	A medical technician is dispatched with rapid tests, labs, X-ray, ultrasound, and EKG	Self-collection wellness kit with a virtual nurse-practitioner follow-up (Catapult VirtualCheckup)
E-prescriptions	Yes	Yes when medically appropriate; no DEA-controlled substances
Member cost per visit	$0, including in-home visits	As low as $0 with a plan; $89 general medical without insurance
Pay only for what you use	Yes: utilization-based pricing, with a renewal credit if usage runs below plan	Not published
Typical utilization	~75%	4x the telehealth industry average, per their site
Member Net Promoter Score	+85	Not reported
Family coverage	The whole family included, no limit on dependents	Not reported
Mental / behavioral health	Yes, virtual, included at no additional cost	Yes: therapy, psychiatry, and the BetterHelp network
Chronic condition management	Not offered	Yes: diabetes, hypertension, and weight programs with connected devices
Virtual primary care	Sick visits, labs, and prescriptions handled at home, working alongside the member's own doctor	Yes (Primary360), adults 18+, with lab orders to in-network facilities

The bottom line

Teladoc's breadth is real: one platform covering urgent care, primary care, mental health, dermatology, and chronic condition programs, at a scale nobody else in virtual care matches. For an employer who wants one vendor across many needs, that breadth is the pitch.

The gap is physical. Teladoc's own pages describe labs and imaging as things a provider orders and the member travels to an in-network facility for, and their at-home offering is a self-collection screening kit. When a symptom needs a strep swab, an X-ray, or an EKG right now, a virtual-only visit becomes a referral, and referrals become urgent care and ER claims. EZaccessMD resolves that same visit by sending a medical technician to the member's home or workplace with the diagnostics, for a $0 copay. That is the difference between advising on care and completing it.

Compare savings for your member count See the full EZ difference

Frequently asked questions

Can Teladoc run a strep test or take an X-ray during a visit?: No. Teladoc visits happen by phone or video, and their site describes lab work and imaging as orders the member takes to an in-network lab or facility. EZaccessMD performs rapid tests, lab draws, X-ray, ultrasound, and EKG at the member's home or workplace through a dispatched medical technician.
Doesn't Teladoc have an at-home offering?: They do, and it's worth being precise about: the Catapult Health VirtualCheckup is a self-collection wellness kit (the member collects their own blood sample and readings) followed by a virtual nurse-practitioner visit. It's a screening product. EZaccessMD's at-home service is different in kind: a technician physically comes to the member with diagnostic equipment during an acute episode.
How is EZaccessMD different from Teladoc?: Teladoc is broad: many service lines, delivered virtually, at national scale. EZaccessMD is deep on acute care: 24/7 physician telehealth plus in-home diagnostics in 22 states, so the sick visits that would otherwise become urgent care or ER trips get resolved on the spot, at a $0 member copay.
Can an employer offer both?: Yes. Teladoc's chronic condition programs cover a need EZaccessMD deliberately doesn't, while EZaccessMD includes virtual mental health at no additional cost and an in-home diagnostic layer that resolves the acute episodes virtual-only care refers out. Some employers run them side by side.