Amwell Alternatives for Employers
Amwell is a capable virtual-care platform with real strength in behavioral health. If you're surveying alternatives, it's usually because engagement is lagging or because too many virtual visits end unresolved. Here's the field, described the way we'd want a competitor to describe us.
EZaccessMD
That’s usAn employer-sponsored benefit that pairs 24/7 telehealth with in-home diagnostics: when the physician needs more than a phone call, a medical technician brings rapid tests, labs, X-ray, and EKG to the member's home or workplace. Flat PEPM for the employer, $0 copay for members, and utilization around 75% — because visits actually get resolved.
Best for: Employers who want everyday urgent episodes resolved at home instead of becoming urgent-care and ER claims.
Teladoc Health
The largest virtual-care platform, with whole-person breadth: urgent care, primary care, chronic condition management, and behavioral health (including BetterHelp). Scale and integrations are its strengths; care stays virtual.
Best for: Large organizations that want maximum breadth on one virtual platform.
MDLIVE (Evernorth)
Carrier-integrated telehealth spanning urgent care, primary care, dermatology, and behavioral health. Tight integration with Evernorth/Cigna plans is the draw; diagnostics still require an in-person site of care.
Best for: Employers whose carrier relationship makes MDLIVE the path of least resistance.
First Stop Health
An employer-focused telehealth benefit with virtual urgent care and mental health, known for simple PEPM pricing and high engagement for a virtual-only offering.
Best for: Employers who want a straightforward, affordable virtual-care benefit.
Included Health
Care navigation plus virtual care: advocacy that guides members to the right provider, layered with virtual primary, urgent, and behavioral care. Strong for steering care; it doesn't deliver diagnostics itself.
Best for: Large employers that want navigation and advocacy across the whole benefit stack.
Frequently asked questions
- Why do employers look for Amwell alternatives?
- Most often: utilization that never climbs out of the single digits, or the diagnostic dead-end — a video visit that ends with a referral to in-person care whenever a test or image is needed.
- Which alternatives keep behavioral health?
- Teladoc, MDLIVE, First Stop Health, and Included Health all offer virtual behavioral health. EZaccessMD deliberately doesn't — it focuses on acute physical care with in-home diagnostics, and is often paired with a dedicated mental-health point solution.
- Which alternative actually brings care to the member?
- EZaccessMD — an employer benefit that pairs 24/7 telehealth with a technician who brings rapid tests, labs, X-ray, and EKG to the member's home at a $0 copay.