Amwell Alternatives for Employers
Amwell is a capable virtual-care platform with real strength in behavioral health. If you're surveying alternatives, it's usually because engagement is lagging or because too many virtual visits end unresolved; Amwell's own pages note its urgent care doctors are not able to order lab tests. Here's the field, described the way we'd want a competitor to describe us.
EZaccessMD
That’s usAn employer-sponsored benefit that pairs 24/7 telehealth with in-home diagnostics: when the physician needs more than a phone call, a medical technician brings rapid tests, labs, X-ray, ultrasound, and EKG to the member's home or workplace. Utilization-based PEPM with a renewal credit if usage runs below plan, $0 copay for members with the whole family included (no dependent limit), virtual mental health at no additional cost, and utilization around 75% across our book, because visits actually get resolved.
Best for: Employers who want everyday urgent episodes resolved at home instead of becoming urgent care and ER claims.
Teladoc Health
The biggest name in virtual care, with whole-person breadth: urgent care, primary care, chronic condition management, and behavioral health including the BetterHelp network. Scale and integrations are its strengths; visits are phone or video, labs and imaging are ordered out to facilities, and its one at-home product is a self-collection screening kit.
Best for: Large organizations that want maximum breadth on one virtual platform.
MDLIVE (Evernorth)
Carrier-integrated telehealth spanning urgent care, primary care, dermatology, and behavioral health, with more than 50 million covered members. Tight integration with Evernorth-affiliated plans is the draw; lab work means a member trip to a contracted Quest or LabCorp location, and there is no in-person or in-home service.
Best for: Employers whose carrier relationship makes MDLIVE the path of least resistance.
First Stop Health
An employer-focused telehealth benefit with virtual urgent care, virtual primary care, and mental health care, known for funded engagement campaigns and engagement well above virtual-only norms. Care is delivered by app, website, or phone.
Best for: Employers who want a straightforward, employer-first virtual-care benefit.
Included Health
Care navigation plus virtual-first care: advocacy that guides members through billing, benefits, and complex episodes, layered with virtual primary, urgent, and behavioral care, and strong published engagement. It steers care well; in-person needs are referred to local in-network providers rather than delivered.
Best for: Large employers that want navigation and advocacy across the whole benefit stack.
Frequently asked questions
- Why do employers look for Amwell alternatives?
- Most often: utilization that never climbs, or the diagnostic dead-end, where a virtual visit ends with a referral to in-person care whenever a test or image is needed.
- Which alternatives keep behavioral health?
- All of them, including EZaccessMD, which includes virtual mental and behavioral health at no additional cost alongside its acute-care and in-home diagnostics core.
- Which alternative actually brings care to the member?
- EZaccessMD, an employer benefit that pairs 24/7 telehealth with a technician who brings rapid tests, labs, X-ray, ultrasound, and EKG to the member's home at a $0 copay.